(8 hours a week)

Primary Responsibilities are to ensure the following:- 

  • Office duties  
  • Counselling room duties  
  • All paperwork, files and records for Listening service are kept up to date – soft and hard  
  • Assist with organising and attend occasional  fundraising events  
  • Maintain database  
  • Support Centre Director and Listening coordinator with administrative and practical support 

Typical tasks will involve (but are not limited to):  

  • Answering incoming calls, training/meeting set-up, counselling room set up, office set-up 
  • Update resources for listeners on sharepoint and in cabinet 
  • Input client information from incoming calls from clients onto excel spreadsheet  
  • Update old handbooks and maintain sharepoint 
  • Ensuring fresh flowers, tissues, teas, milk are available  

Person Specification:  


  • Fluent English speaker with good written,  and verbal communication skills 
  • Self-motivated and resourceful approach to getting the job done  
  • Strong organisational skills, with the ability to prioritise and to work with attention to detail  
  • Flexible multi-tasker who is able to work independently as well as part of a team  
  • Good knowledge of Microsoft Office –  Excel, Word, Outlook and ideally PowerPoint and Mailchimp 
  • Basic numerical skills to e.g. produce client statistics 
  • Respect confidentiality 


  • An appreciation of the work that SEEN does 
  • Previous experience in administration role 
  •  Willing to attend training as necessary 

 For further information, please contact